At Tal2a (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website [e-tal2a.ae] (the “Site”) and purchase our digital products, in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for your personal data is:
Tal2a
📧 Email: [[email protected]]
2. Information We Collect
We may collect the following categories of data:
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Personal Information: name, email address, phone number, billing address, and account details.
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Payment Information: processed securely by third-party providers (we do not store full card details).
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Technical Data: IP address, browser type, device information, and cookies.
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Usage Data: interactions with our Site, order history, and preferences.
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
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Contract: to process your orders and deliver digital products.
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Consent: for marketing communications (only if you opt-in).
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Legal Obligation: to comply with applicable laws.
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Legitimate Interest: to improve our services, prevent fraud, and ensure site security.
4. How We Use Your Data
We use your data to:
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Process and deliver your orders.
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Communicate with you about your purchases or support requests.
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Improve and personalize your experience.
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Prevent fraud, unauthorized access, and abuse.
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Send promotional offers (with your consent).
5. Data Sharing
We may share your data with:
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Payment processors (e.g., Stripe, PayPal, etc.) to complete transactions.
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Service providers (e.g., hosting, email, and delivery platforms).
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Legal authorities if required by law or to protect our rights.
We never sell or rent your personal data.
6. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards (such as Standard Contractual Clauses) to protect your information.
7. Data Retention
We keep your personal data only as long as necessary:
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To fulfill your orders and provide services.
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To comply with legal obligations (e.g., tax and accounting).
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You may request deletion of your data at any time (see Section 9).
8. Security Measures
We apply technical and organizational measures to secure your personal data. However, no system is 100% secure, and we cannot guarantee absolute protection.
9. Your GDPR Rights
As a user in the EU/EEA, you have the right to:
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Access your personal data.
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Rectify inaccurate or incomplete data.
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Erase your data (“right to be forgotten”).
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Restrict or object to processing of your data.
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Data portability – request a copy of your data in a structured, machine-readable format.
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Withdraw consent at any time (for marketing or optional services).
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Lodge a complaint with a supervisory authority.
To exercise your rights, contact us at [[email protected]].
10. Cookies & Tracking
We use cookies to improve functionality, analyze site traffic, and personalize your experience. You can manage or disable cookies in your browser settings. For more details, see our [Cookie Policy].
11. Children’s Privacy
Our Site is not directed at children under 16. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: [[email protected]]